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Privacy Policy

Effective Date: 01 November 2023

1. Introduction

SecondX.io is committed to protecting the privacy and security of our customers' information. This policy outlines our practices regarding the collection, use, and sharing of your personal information.

2. Information Collection

We collect information that you provide to us directly, such as when you create an account, use our services, or contact us for support. This may include:

  • Personal identification information (Name, email address, phone number, etc.)
  • Billing information (Payment details, billing address, etc.)
  • Account credentials (Usernames, passwords, etc.)
  • We may also automatically collect certain technical information when you use our website, such as:
  • IP address
  • Browser type and version
  • Access times
  • Pages viewed

3. Use of Information

The information we collect is used to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information, including confirmations and invoices
  • Respond to customer service requests
  • Send technical notices, updates, security alerts, and support messages
  • Comply with legal obligations

4. Information Sharing

SecondX.io does not sell or rent personal information to third parties. We may share information with:

  • Service providers who perform services on our behalf
  • Law enforcement or other third parties in response to a legal request
  • A buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or sale of some or all of SecondX.io's assets

5. Security of Your Information

We take reasonable measures to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

6. International Transfer

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction.

7. Your Rights

Depending on where you live, you may have rights related to your personal information, such as:

  • The right to access, update, or to delete the information we have on you
  • The right of rectification
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information.

9. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

11. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at contact@secondx.io..